Shipping
& returns.

DRAFT. This page is a working draft prepared for the owner and has not yet been reviewed by a legal professional.

Delivery

• Delivery regions: Belgium and other European countries, quoted individually
• Lead time: Confirmed in each quote (depends on the piece and the manufacturer)
• Delivery costs: Delivery costs are quoted individually according to destination and shown in the quote before you accept it

Furniture is bulky: final delivery arrangements (access, floor, appointment) are agreed with you after your order. Please inspect the delivery on arrival and report any visible damage to us promptly at info@solatelier.be.

Returns

• Return window: 14 days
• Return costs: unless the quote states otherwise, the consumer bears the direct cost of returning the goods; made-to-order pieces are excluded from withdrawal as allowed by law

To start a return, write to info@solatelier.be with your order reference. Refunds are made to the original payment method.